سياسة الاستبدال والإسترجاع

By using the store, you agree to the replacement and return policies according to this policy. Hello our friend, replacement and return policy, we apologize our friend, coffee products and beans are not returnable or exchangeable except in the case where the order you received does not match your order, and you must notify us within one day of receiving the order so we can compensate you. Coffee preparation tools, barista tools, and accessories can be returned and exchanged within only one day, provided they are not opened from the factory packaging and the invoice is present, and the return fees are on the customer. Cancellation, you have the right to cancel the order if the status of the order has not been changed to "Ready". Order preparation period: all orders take from one to three days maximum to prepare (not including delivery and shipping time). As for the times of offers, discounts, and holidays, the preparation period may reach up to five days (not including delivery and shipping time).